Shipping policy

Shipping and Delivery

Order tracking
Sign in with the email used at checkout to view your order details and shipping status. You may also contact support@heitok.com with your order number for help.

Delivery and shipping destinations
Shipping availability and delivery details are shown during checkout. HEITOK does not ship to P.O. boxes, FPO, or APO addresses.

Order changes
For order changes or cancellation requests, contact support@heitok.com as soon as possible after placing your order. We will help before fulfillment where possible.

Questions about delivery
Please email support@heitok.com with your order number and we will help you with your shipment.